prospect signs up as a new Associate. They're excited about the USANA products
and the business, and can't wait to get started. They contact their friends,
neighbors and relatives about what they have discovered in USANA, only to often
be ridiculed and rejected. They make some other misguided attempts to present
USANA to their warm and cold market, and nothing happens - more failure. They
don't know what to do next. In the meantime, they've heard nothing from their
sponsor or other upline members. Phone calls to their USANA sponsor go
unanswered. They feel alone, deserted. They eventually quit.
and motivated people, particularly those with
some network marketing experience, can often times
overcome this scenario. However, the vast majority of people just give up. And
now we have another inactive USANA Associate – a person who feels that
"Network Marketing is a scam", or
"USANA is not a good company." This attitude can soon spread to other
parts of your group, and, before you know it, you have a frustrated, inactive
organization. Growth slows and eventually comes to a halt, and attrition
is a fact that approximately 80% of new USANA Associates have no prior Network Marketing
experience. It's also known from feedback collected from inactive distributors,
and distributors who have canceled, that one of their biggest complaints is
that they've received no contact or support
from their sponsor and upline.
the other hand, there are thriving, growing organizations within USANA. New
distributors are signing up with the Professional Pack or the Entrepreneur
Pack, and duplicating the process. New USANA Associates are earning checks
early and regularly, and advancing to higher pin levels week after week.
going on here?
do some groups continue to thrive while others shrivel up and die on the vine?
our opinion, a major factor is "Team Building".
successful people, in any other endeavor, will tell you that a key to their
success has often been motivation and/or coaching and/or mentoring, and network
marketing is no exception. Network marketing is also known as
"relationship marketing". And that means that you not only need to
develop a relationship with prospects, you also need to develop a relationship
with the rest of your USANA organization. By necessity, all good relationships
(both personal and professional) require communication. A catcher needs to know
if the pitcher is going to throw a fastball or a curve ball. A wide receiver
needs to know if the quarterback is throwing the ball to them. A spouse needs
to know if their partner just wrote a large check which depleted their funds. A
new USANA Associate needs to know that they can count on others for help and
support, and they need to know how to reach those people. Without communication
- nothing happens. Or at least it doesn't happen very well.
are a few examples of things that you and your team members can do to build a
the week, check the "New Associates" link on USANA Downline
Management (DLM). Click on the "Details" link for every new person,
and make a note of their e-mail address and other contact information. You
should also do the same for every person upline from them. You can do this by
clicking on the "Placement ID#" link for each person. Keep doing this
until you have the information for every person upline from the new person.
Then, send a short e-mail to the new Associate, with a copy to everyone upline
from them, welcoming them to USANA and offering your support.
you personally sponsor a new Associate, send an email announcement, including
their contact information (name, address, e-mail address, phone number, etc.)
to everyone upline from the new Associate, including your own upline. Ask the
new Associate’s upline to send a welcome email to the new Associate, with a
copy to you, their sponsor.
you personally sponsor a new Associate, send them an email containing a
complete list of their upline team, including email addresses and other contact
information. Explain that, as their sponsor, YOU are their main contact for
support, however, all the other members of their upline are concerned about
their success, and are willing to help and support them as needed.
Do not rely on social media
for announcing your new team members, and do not rely on social media for
welcoming new team members.
There are three reasons why:
·Not everyone uses social media on
a regular basis, and some people don’t use it at all, making it too easy for
important information about new Associates to be missed by some team members.
·You should not make public
postings on social media of new team members’ contact information ( email address,
phone number, etc.) as described above
·Social media does not allow you
to send new Associate contact information just to specific team members upline
from the new Associate
The above are just a few examples of things you can do
to effectively and efficiently build a high
imagine how much more enthused and committed your new Associates will be when
they receive messages of welcome and support from five or ten, or more, of
their upline team members, and know that they have people who are ready and
willing to help them when they need it.
this message on to everyone in your USANA organization, including all of your
upline, and watch what can happen when people
start to do some of the basic things necessary to build a strong, productive
and successful team.
Pete and Dora Zdanis
– USANA Independent Associates
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