What we’re about to tell you might make us seem crazy. But we can assure you we’re 100-percent serious.
That’s because we’re now offering a 100-percent refund on all resalable goods for up to a year after purchase. You read that right—one year, 12 months, 365 days.
Our generous initial-order return policy remains the same. New customers and Associates will continue to receive a full refund on any initial order returned—in any condition—within 30 days of purchase.
We’re expanding our return policy because it’s great for you and your customers. It also reaffirms our commitment to creating the best products and customer experience possible.
Our promise to you and your customers is on our website—see it below and share it now:
Our Promise to You
"Quality isn’t just a word at USANA—it’s a mission, a mandate, a requirement. Your health is too important to us to ever compromise on quality.
Our commitment to product quality is matched only by our commitment to you. So if you don’t love our products as much as we do, we’ll give you your money back.
If you’re new to USANA, you have 30 days to try the products from your first order. If you aren’t totally happy, return them in any condition—open or even fully consumed, we don’t mind—and you’ll receive a full refund.
Our commitment to you doesn’t end after your first month. We offer a 100% refund on any products in resalable condition returned within a year of purchase.
Why would we go to such lengths to ensure you’re happy? Because we live by this promise—everything we do helps you love life and live it."
Love life and live it,
SOURCE: USANA Health Sciences