By Pete Zdanis
The USANA Online True Health Assessment (THA)
allows your prospects to enroll themselves online as a Preferred Customer or as
an Associate with one or three Business Centers immediately after they
complete the THA.
(See the FAQs at the bottom of this message
for more details on how to access and use the THA on an iPad or on the web.)
While you can have your prospects complete
the THA as part of your one-on-one presentation of USANA, another effective,
and often more convenient, way to use the THA is to send a link to your
prospects so they can easily complete the THA at their convenience.
When doing so, however, it is very important
that the link you send to them will direct them to YOUR personal THA
page. This will insure that all your prospect’s THA enrollments will be placed
in your USANA organization.
Here’s how to do that:
If you have a USANA Web Hosting site, hover
your mouse over the “True Health Assessment” tab at the top of the page. In the
lower left corner of the screen you will see a pop up that will appear
something like - http://truehealthassessment.com/?distId=9999999 – where “9999999” is your personal USANA ID Number.
Simply type that link (including your USANA
ID Number) into an email message, or any other document, to send to your
prospects. All they need to do is click on that link, and they will be taken
directly to your personal USANA THA page.
NOTE: It is always a good idea for you to
test the link yourself before sending it to prospects to make sure it is
working correctly.
This process is often more convenient and
certainly more secure than having to give your prospects your USANA Web Hosting
Site address, or giving them your USANA log in information to access your USANA
THA page through USANA Today.
One More Thing: If a prospect enrolls as a
Preferred Customer or Associate after completing your THA, they will be placed
in your organization based on the Default Enrollment Placement information you
have set up under the “Manage Account” tab on your USANA Today page. So, make
sure that you have the placement information set up the way you want it before
you start sharing your THA link with your prospects.
Pete Zdanis
True Health Assessment and True Health
Companion
--------------------------------------------------------------------------------
Frequently Asked Questions
Q. How do I access the True Health Assessment
and True Health Companion?
A. There are links for the iPad version of
the Assessment, as well as the web versions of both applications on the
application landing page on USANAtoday.
Q. How much does it cost?
A. It’s free!
Q. Do I really need an iPad?
A. No. A web version of the True Health
Assessment is available here or on your USANA-hosted webpage.
Q. Can anyone access these applications, even
if they aren’t a USANA Associate?
A. True Health Companion currently is only
available for USANA Associates and Preferred Customers using a USANA ID and
password. Downloading the True Health Assessment iPad application also requires
a USANA ID and password.
However, the web version of the True Health
Assessment is available to everyone. Prospective customers will only be asked
to enter their name and e-mail address.
Q. What happened to Health Assessment and
Advisor?
A. True Health Assessment will replace it
completely.
Q. How will the reports—top risks, lifestyle
plan, and product recommendation—be sent?
A. Reports will be e-mailed to the user after
they complete the Assessment.
Q. If my prospective customer takes the True
Health Assessment, will I receive his or her reports?
A. If a prospect takes the Assessment through
your iPad or through your USANA-hosted website, you will receive a copy of the
recommended products report. However, to ensure the customer’s privacy, you
will not receive the lifestyle plan or risk assessment reports.
Q. How do the product recommendations work?
A. It’s not magic, but it’s close. Our
research and development team have packed 20 years of scientific knowledge into
an algorithm that accurately determines—given the information the user
inputs—the best products for each person who completes the Assessment.
Q. I was helping a customer take the
Assessment on my iPad application and noticed it asked for an optional “Member
ID” for the customer. What is that for? Do I need it?
A. The Member ID field is optional and would
be appropriate to fill out if you’re helping a Preferred Customer or new
Associate take the Assessment on your iPad. This entry will have even more
relevance in the future, when the Assessment is updated with enrollment and
Autoship options.
Q. Can I take the True Health Assessment
multiple times?
A. Sure. You can take it as frequently as you
want. In fact, you should take it again if you have a major change happen
in your life or lifestyle.
Q. Will I be able to update my Autoship with
my new product recommendations?
A. You will be e-mailed a list of
recommendations, and you can manually add those to your Autoship, as
well. We will soon be connecting the app directly to the online Autoship
change form so you can change your Autoship directly from the app.
Q: How do I build a meal in the True Health
Companion?
A: There’s an extensive searchable database,
which includes many USANA products. You can also input and save custom foods
you can call up at any time. You can also search for recipes, and create a list
of approved foods that will help you stay on your meal plan.
Q. How does the Companion’s nutritionals and
prescription tracker work?
A. You tell the Companion what supplements or
medicines you need to take and at what time, and the application will e-mail
you reminders when it’s time to take your pills.
Q: How frequently will I need to update these
applications?
A: We will be constantly working to make True
Health Assessment and True Health Companion the best possible applications.
That means there will be updates whenever we make improvements. Some minor
changes will update automatically.
Larger updates to the iPad Assessment
application will need to be done within the application. There is a section in
your dashboard that shows the updates that are available. We will also send
e-mails to let you know about major updates.
Q: What if I notice bugs or other issues with
the Assessment?
A: Like any mobile app or website, the
Assessment will have regular updates as we correct bugs and add new features.
You can help us make those improvements happen by using the “Feedback” feature
in the iPad app itself. You can access the Feedback button in versions 1.1. or
later on the “Settings” page. You must be logged into the app to see the
Settings page.
Q: Will I need wireless Internet to run the
iPad Assessment application?
A: You won’t need an Internet connection to
take the True Health Assessment on iPad, but your results will not be sent to
you until you are connected to the Internet.
Q: What are the system requirements?
A: The mobile app will work on any iPad. The
web version will work on any internet-capable device.
Q: If I already downloaded the Assessment
iPad application, how do I update it to the latest version?
A: You’ll need to delete the application and
download it again to your iPad.
Press and hold the USANA THA application icon
on your iPad until it starts to shake and a red “X” appears in the upper left
corner.
• The iPad will ask you if you want to delete
“USANA THA”.
• Select Delete.
• Repeat if the app does not disappear. (This
step may have to be repeated a few times before the app actually deletes.)
• Once the app has been deleted, open your
Safari browser. You must have an internet connection available to download the
app again.
• Enter www.usana.com/thadownload into the address bar on Safari
• Download the application again.
• The download process can take anywhere from
3 to 8 minutes depending on internet speed.
Posts
Thanks, Pete!
ReplyDelete